Working Families Success Network

In 2014, Communities Foundation of Texas piloted the Working Families Success (WFS) network with ten (10) agencies from across North Texas. The WFS model integrates employment, financial coaching and supportive services in an intentional, focused approach and has successfully been implemented in more than 70 locations and 30 cities across the nation. Since 2014, selected agencies have been through an intense learning program, with training provided for staff at all levels. The first WFS site opened in Spring 2015, with eight more sites that have opened over the past year.

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The Network

The network includes Communities Foundation of Texas and nine community-based organizations from the Dallas/Fort Worth region who are committed to helping families achieve lasting economic outcomes, including increased income, improved credit scores, a reduction of debt and the generation of wealth for their clients and their communities.

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How It Works


The WFS model provides a framework for delivering key services and financial supports using an integrated approach specifically designed to make it easier for working individuals and families to obtain critically needed services. The WFS model includes a “bundled” set of three core elements: employment services, income support and financial coaching. Services are bundled and sequenced together in a seamless way for the client. One-on-one coaching is provided to help clients set goals, develop plans and change behavior.

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Impact

3,424 clients were served across 9 agencies since August 2014. 89% received bundled (2 or more) services.

Savings

Clients who received bundled services increased their average savings over peers who only received one service.

$400 in tangible savings can mean preventing use of payday lending, and clients are better able to weather emergency/unexpected expenses like car repairs.

Employment/Wages

Clients who came to WFS unemployed and received bundled services secured higher average wages, once employed, than peers who received only one service.

Underemployed clients who received multiple services saw an hourly increase of $0.88 per hour vs. $0.25 per hour for those receiving one service. This translates to an additional $1,830 annually for those households.

The average WFS client is a 30- to 40-year- old African-American female with children, a high school education or GED, and who is renting.

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